Return Policy
At TruFlavor Seasonings, we want you to love every bite. If you're not completely satisfied with your purchase, we offer a 100% Satisfaction Guarantee and a simple return process.
Returns
We accept returns within 30 days of receiving your order.
To be eligible for a return:
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Items must be unopened, unused, and in their original packaging.
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A receipt or order confirmation is required.
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Pre-approval is required—items sent back without prior authorization will not be accepted.
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Refunds are processed within 7–10 business days after we receive the return.
How to Start a Return
To begin a return:
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Log in to your customer account, or
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Email us at customersupport@truflavorseasonings.com
We’ll respond with step-by-step instructions on where and how to send your return.
Return Shipping & Refunds
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Customers are responsible for return shipping costs.
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Original shipping fees are non-refundable.
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Refunds are issued for the product price only.
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Once your return is received and inspected, you’ll be notified of the approval status.
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If approved, your refund will be issued to your original payment method within 10 business days.
Note: Banks and credit card providers may take up to 15 additional business days to process the refund. If you haven’t received your refund after this time, please contact us.
Damaged, Defective, or Incorrect Items
Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us immediately so we can make it right.