Return Policy

 

We offer a 100% satisfaction guarantee. If you are unhappy with your purchase, you may return it. 

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be unopened in its original packaging. You’ll also need the receipt or invoice from purchase.

To start a return, you can start a self-service return in your customer account or by contacting us at truflavorseasonings@gmail.com

We will then send you instructions on how and where to send your return items. Items sent back without first requesting a return will not be accepted.

 

Shipping charges to return your item(s) to us are your responsibility.

Returns are refunded for the item(s) price only and shipping charges are non-refundable.

You can always contact us for any return question at  truflavorseasonings@gmail.com


Once we receive your return we will inspect it and notify you if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. 

Please keep in mind that it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at truflavorseasonings@gmail.com

 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you received the wrong item, so that we can evaluate the issue and make it right.